Office Policy

Manchego Dental is committed to providing the best possible care to our patients. One way we do this is to maintain a fiscally healthy practice. With this mind, we offer the following financial policy.

PAYMENT

Full payment is due at the time of service unless prior arrangements have been made. We accept cash, personal checks, debit and credit cards, and Care Credit.

INSURANCE

As a courtesy to and on behalf of our patients, we can file your claims. We will make every reasonable effort to collect covered amounts from your insurance company. Deductibles, estimated co-payments, and non-covered amounts are due at the time services are rendered. All estimates quoted are based upon information provided to us by your insurance company and are estimates, not a guarantee of payment. Please remember that the contract itemizing your dental benefits is between you, your employer (if applicable), and your insurance company. Dental insurance plans are not designed to cover all your dental needs. Many dental plans have waiting periods, frequency limitations, and alternate benefit clauses. Some plans may not cover certain procedures at all. The patient is ultimately responsible for all charges incurred. We encourage you to become familiar with your policy and plan provisions.

Insurance companies are required by law to pay claims within 30 days. After 60 days, any unpaid claims will become the sole responsibility of the patient. At that time outstanding amounts to insurance will be required to be paid in full by the patient.

RETURNED CHECKS

All returned checks are subject to a $25.00 returned check fee. After a check has been returned, all future payments require cash or credit card.

DELINQUENT ACCOUNTS

Accounts over 90 days past due will be transferred to a collection service. The patient will be responsible for all collection costs in addition to fees for service.

CANCELLATIONS

Your appointment is reserved only for you. This allows us to provide optimal dental care to you. Thus, we require a minimum of 48-hour notice for cancellations and reschedules. This allows us adequate time to notify patients who are on a waiting list for the first available appointment. A fee of $45 may be charged for missed appointments, inadequate notice of cancellation, or rescheduling of an appointment with less than 48-hour notice.

We appreciate your cooperation and understanding.